OUR COMITTMENTS
The following commitments make Villa Tayrona a space responsible travelers feel good about:
- Mexico First: decorations, furniture, art and supplies are made by Mexican hands. At Villa Tayrona, we are careful consumers, seeking to purchase quality Mexican products so as to support our country’s artisans and so that our guests can learn about the breadth of Mexican craftsmanship.
- Environment: we are working to employ technologies that minimize our footprint, such as solar panels, biodegradable cleaning supplies, and a recycling system.
- Community: we encourage our guests to leave our property and explore Bucerias. We intentionally do not operate as an all-inclusive because we hope our guests will become patrons at our neighbors’ businesses, too. Our Guidebook includes detailed local recommendations.
- Ethical Employment: our staff is deeply appreciated, fairly paid, and encouraged to seek work-life balance.
RENTAL TERMS & CONDITIONS
We publish our policies with transparency and gratitude to our guests for following these rules carefully.
Registered Guests:
The number of Overnight Guests specified in the Rental Agreement is the maximum number of persons allowed to reside on the Property overnight. If the number of Overnight Guests exceeds the number listed in the Rental Agreement, each additional person will be charged a published rate of $3000 MXN per night.
Additional guests (“Visitors”) may enjoy the Property’s common spaces during the day at an additional charge of $300 MXN per person per day (this is considered a “Visitor Day Pass”). The Renter must solicit Visitor Day Passes from the Administrator in writing with at least one day’s advanced notice. The maximum number of Guests and Visitors allowed on the Property at any given time is 35 people in total. If Visitors are at the Property without the Administration’s expressed consent, there is a penalty fee of $1000 MXN per Visitor.
Check-In and Check-Out: Check-in is at 3:00 PM. Check out time is 11:00 AM. Early check-in and late check-out are not available unless confirmed in writing by the Administrator.
Cleaning: The Property will be inspected, cleaned, and sanitized prior to the Party’s arrival. Daily cleaning services of the common outdoor areas are included in the Rental Fee. Cleaning services in each room are available upon request and at no additional charge on Mondays, Wednesdays and Fridays between 9am and 3pm.
Guests are required to leave the Property in the same general condition that they received it. All dishes must be cleared, cleaned and/or in the dishwasher. Items from each room should be in their rightful places. Please refer to the property guidebook for a more specific check-out task list.
Smoking: The only location where smoking is permitted on the Property is in the designated smoking area that is located in the garage. This is strictly enforced. There is a $5000 MXN fee for smoking elsewhere on the premises.
Pets: No animals may be on Property without prior written approval of the Administrator.
Events: Events may be held at the Property with written permission from the Administration.
Noise: Villa Tayrona is located in a residential neighborhood. Loud music is prohibited after 10pm unless special permission is requested from the Administration.
Service Providers: All Service Providers (e.g. caterers, musicians) working in the villa must be pre-approved by the Administrator. A photo of the Service Provider’s identification and their contact information must be provided to the Administrator prior to their entry.
Personal Effects: Villa Tayrona assumes no responsibility for personal items left behind, forgotten or lost at the Property. Villa Tayrona staff will search for, retrieve and return any missing items as soon as possible after notification, though retrieval and postage fees may apply. Items not claimed after 30 days will be donated.
Due Care and Supervision: The Party acknowledges that the Property’s pool is not fenced in, that it is possible to climb over the railings in the lofts and terrace, and that the marble flooring is slippery when wet. Guests are required to take due care when staying in Villa Tayrona and be especially watchful of children in these areas. Additionally, Guests are responsible for maintaining the Property’s doors locked at all times. Guests must abide by the Property Rules posted inside of each room’s door, as well as the Pool Rules posted near the pool.
Entry and Disclosure: Villa Tayrona’s appointed staff shall have the right to enter the Property at any given time. Properties may be monitored for noise and via video as permitted by law.